Gartner Research

Market Trends: Top Five Disruptive Trends for CSPs, Worldwide, 2016-2021

Published: 18 February 2016

ID: G00295675

Analyst(s): King-Yew Foong


Disruptive trends are giving rise to new threats that challenge communications service providers' business model and revenue growth efforts. We analyze these trends for CSPs' business unit leaders to facilitate formulation of effective strategies that will help them retain market competitiveness.

Table Of Contents


Market Trend

  • Four Major Market Developments Will Accelerate Disruptions That Will Impact CSPs' Business Prospects
  • Market Structure Trend
    • Disruptive Trends Will Compel CSPs to Transform Their Business and Develop New Core Competencies
    • Trend 1. New Competitors Will Proliferate Rapidly Due to the Internet of Things
    • Trend 2. eSIM Adoption Is Likely to Expand Beyond the IoT and Transform the Mobile Services Market
    • Trend 3. The Combination of Applications and Ubiquitous Mobile Internet Access Will Challenge CSPs' Digital Service Initiatives
    • Trend 4. Enterprises' Bimodal Strategies Will Compel CSPs to Transform or Lose to Innovative Competitors
    • Trend 5. The Next 1 Billion People Going Online Will Be Mostly on Mobile Devices and From Emerging Markets

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