Gartner Research

2016 CIO Agenda: A Utility Perspective

Published: 19 February 2016

ID: G00297531

Analyst(s): Jean-Marc Lejeune, Zarko Sumic , CD Hobbs, Chet Geschickter


Many companies are using digital to reimagine their business and operating models. However, utility CIOs continue to focus on operational benefits, while citing funding as their top barrier. Opportunities include focusing more on innovation and transformation and increasing business alignment.

Table Of Contents

Survey Objective

Data Insights

  • Business Context
    • The Focus on Digital Has Been Operational So Far, but There Is Greater Potential
  • Substantial Perception of Threats and Business Risk
  • IT Spending and Technology Investment Priorities
    • IT Spending Is Going Up — Finally
    • Analytics, Mobility and OT/IoT Dominate IT Spending Focus
  • IT Organizational Models and Management Practices
    • Utility CIOs Are Trailing in Building Out a Bimodal Platform
    • Utility CIOs Feel That Inadequate Budgets Are Their Biggest Barriers to Success
    • CIOs Are Stepping Up to Lead Digital Transformation and Innovation
    • CIOs Are Enjoying Opportunities to Lead but Must Handle the Politics and Make Space and Time
  • Methodology

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