Gartner Research

How to Build the Technical Foundation for a Digital Workplace

Published: 19 February 2016

ID: G00292758

Analyst(s): Larry Cannell


The promises of the digital workplace are compelling. However, understanding its technical underpinnings is a challenge. This report describes the role and scope of digital workplace online environments and introduces workgrid platforms to help understand and evolve them.

Table Of Contents


  • Online Environments Are Critical Elements of a Digital Workplace Strategy
  • Digital Workplace vs. Digital Workgrid vs. Workgrid Platforms
  • Digital Workplaces From an IT Professional's Perspective
    • Workplace Environments Are Unique to Each Organization
    • Workplace Environments Can Foster Effective Information Reuse
    • Technology Is Not Enough; Work Habits Must Also Change
  • Enabling an Organization's Workgrid Platform
    • Core Workgrid Platform Components
    • Key Enabling Digital Workplace Technology Capabilities
    • An Example Use Case for the Workgrid Platform
  • Strengths
  • Weaknesses


  • Create a Workgrid Platform Program
  • Standardize on an Established Vendor's Product Suite
  • Focus on Improving Organizational Workspaces
  • Broaden the Use of Organizational Repositories
  • Create New Unified Repositories From Existing Disparate Repositories
  • Use Analytics to Offer Recommendations Based on Observed Patterns
  • Feedback on This Document

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