Gartner Research

Critical Capabilities for Web Conferencing

Published: 22 February 2016

ID: G00274782

Analyst(s): Adam Preset , Whit Andrews

Summary

Web conferencing can be used in many meeting scenarios, from internal collaboration to presentations, training and large events. IT leaders must examine the use cases that will drive their requirements for a portfolio of online meeting technologies.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Adobe
    • Arkadin
    • AT&T
    • Blackboard
    • Cisco
    • Citrix
    • Fuze
    • Google
    • IBM
    • LogMeIn
    • Microsoft
    • PGi
    • Vidyo
    • West Unified Communications Services
    • Zoom
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Cloud/SaaS Delivery Model
    • Hybrid Delivery Model
    • Internal Delivery Model
    • Host Controls
    • Client Experience
    • Collaboration Integration
    • Enterprise Integration
    • APIs
    • Instructional
    • Scalability
  • Use Cases
    • Internal Collaboration
    • Learning and Training
    • External Presentation
    • Webinars
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.