Gartner Research

Five Core Use Cases for SaaS-Based APM

Published: 23 February 2016

ID: G00292254

Analyst(s): Will Cappelli


There are five distinct classes of SaaS-based, application-performance-monitoring functionality. I&O leaders should evaluate the appropriateness of each class to their enterprises' application portfolios differently.

Table Of Contents
  • Key Challenges



  • Deploy SaaS-Based Synthetic End-User Experience Monitoring for Most Application With a Geographically Distributed User Population
  • Deploy SaaS-Based Real End-User Experience Monitoring in Cases Where Data Privacy Concerns Are Minimal and Complex Application Access Points Are the Norm
  • Deploy SaaS-Based Application Component Monitoring When Applications or Application Usage Is Changing Rapidly
  • Deploy SaaS-Based Application Performance Data Analytics When Applications Are Data Intensive or Support High Transaction Volumes
  • Ensure That the Location of the APM SaaS-Provider's Data Management Platform Meets Security, Data Placement, and Performance Requirements

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