Gartner Research

Why CIOs Must Refuse the ERP Project Sponsor Role

Published: 24 February 2016

ID: G00294607

Analyst(s): Denise Ganly , Pat Phelan


ERP projects are business projects, and active, engaged business sponsorship is imperative. CIOs must not fall into the trap of taking on the project sponsor role themselves, even when business leaders are reluctant to do so; instead, they must secure the right business sponsor to ensure success.

Table Of Contents
  • Key Challenges



  • CIOs Must Not Take On the ERP Project Sponsor Role
  • CIOs Must Support the Appointed Business Sponsor
  • Augment Central Business Sponsorship With Local Sponsors for Individual Implementations

Case Study

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