Gartner Research

Outsourcing Contract Research Index — Contracts Articles and Attachments

Published: 24 February 2016

ID: G00299263

Analyst(s): David Ackerman , David Groombridge , William Maurer


Building outsourcing contracts that have best-practice terms and conditions is a formidable task. Gartner reviewed over 400 contracts in the past two years, updating our contract Toolkits research as appropriate. Contract managers should use this research when developing their outsourcing contract.

Table Of Contents


  • Relevant Data
  • Contract Construct
  • Contract Terms and Conditions
  • Co-management Maxims
  • Relationship Intentions
  • Change Methods and Processes
  • Relationship Benefits
  • Relationship Management

Research Highlights

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