Gartner Research

Core IT Vendor Management Functions Are Critical for Midsize Enterprises

Published: 24 February 2016

ID: G00291958

Analyst(s): Christopher Ambrose


Midsize enterprise IT leaders can leverage emerging best practices to improve negotiating leverage and vendor performance, even without a formal vendor management office. Existing skilled resources should be developed to perform only the most core vendor management activities.

Table Of Contents
  • Key Challenges



  • Develop a Practical Governance Structure That Assigns Vendor Management Responsibilities to the Fundamental Activities Across the IT Sourcing Life Cycle
  • Dedicate Resources to the Most Important Vendor Management Functions and Activities
    • Recommendations:
  • Develop a Standard Vendor Scorecard Template and Framework That Can Be Used Across IT Spend Categories and Vendors
    • Recommendations:

Case Study

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