Gartner Research

Healthcare Provider CIOs Must Begin the Pivot to Putting the Patient at the Center of IT Strategy

Published: 25 February 2016

ID: G00298662

Analyst(s): Richard Gibson, M.D.


With current technology offerings, HDO CIOs and IT leaders must prepare the organization to substantially enhance the patient experience while supporting patient safety and improving provider workflow.

Table Of Contents


  • Implement Patient Safety Systems Such as Positive Patient Identification, Location-Sensing Technology and Inpatient Surveillance Systems
    • Positive Patient Identification
    • Location-Sensing Technology
    • Inpatient Surveillance Systems
  • Launch Patient Engagement Systems Such as Interactive Patient Care Systems, Patient Portals and Patient Decision Support Systems
    • Interactive Patient Care Systems
    • EHR-Tethered Personal Health Records and Patient Portals
    • Enhanced Consumer and Patient Decision Making
  • Install Patient Convenience Systems Such as Wayfinding, Personal and Wearable Devices, and Virtual Care Systems
    • Wayfinding Technology
    • Personal and Wearable Devices
    • Virtual Care

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.