Gartner Research

Leadership Development Module 4, Chapter 3: What CIOs Can Learn From the Four R's of Workforce Practices

Published: 26 February 2016

ID: G00300775

Analyst(s): Lily Mok


This chapter explores approaches for improving the effectiveness of IT workforce management

Table Of Contents


  • Introduction
  • Effective Workforce Practices Adapt to the Enterprise Personality Profile and Workforce Demographics Profile
    • EPP Shapes Workforce Practices
    • Workforce Demographics Shape Workforce Practices
  • Effective Recruitment Improves Retention
    • Workforce Planning Matters
    • Bring Recruiting Into Focus Through a Marketing Lens
    • Diversify Your Sources, and Use Technology to Extend Your Reach
  • Integrate the Four R's Through a Total Rewards Model
    • What Is Total Rewards?
    • Career Development Builds Bench Strength and Drives Retention
    • Maximize the Impact of Recognition
    • Work/Life Balance Is Desired by All Generations
  • The Role of IT Leaders and HR in Integrating the Four R's
  • Conclusions

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.