Gartner Research

Leadership Development Module 1, Chapter 4: Decision Making in IT

Published: 26 February 2016

ID: G00300035

Analyst(s): Mary Mesaglio


This chapter tackles decision making in IT from two perspectives. CIOs can use IT governance as a tool to ensure the best decisions for the most effective use of IT. CIOs can also increase their influence over decision making to turn IT governance into a higher priority for the business.

Table Of Contents


  • IT Governance — Definition and Implementation
    • Establishing Goals, Domains, Principles, Policies and Decision Rights
    • Defining Demand Governance and Supply Governance Processes
    • The Anatomy of Decision Making
  • Influence Over Decisions and How to Make IT Governance a Priority for the Business
  • Conclusion
  • Recommended Reading

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