Gartner Research

Leadership Development Module 5, Chapter 2: The Art and Science of Organizational Change Management

Published: 26 February 2016

ID: G00300997

Analyst(s): Colleen Young


This Gartner for Leadership Development Module presents the imperative for, and basic fundamentals of, organizational change management competencies. This chapter introduces the importance of blending the art and science of organizational change management.

Table Of Contents


  • Introduction
  • What Is Organizational Change Management?
    • Willingness to Change Versus the Ability to Change
  • The Art and Science of Change Management
  • Change Contexts for IT Leaders
    • IT-Dependent Business Initiatives and Projects
    • Internal IT Departmental Transformations
    • Enterprise Transformation Initiatives
  • IT Leaders Have a Vital Role in Nurturing Strategy-Aligned Change
  • Conclusions and Actions

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