Gartner Research

Leadership Development Module 4, Chapter 8: Strategic Sourcing: Much More Than Staffing

Published: 26 February 2016

ID: G00300780

Analyst(s): Linda Cohen


The current economic downturn pushes enterprises toward outsourcing IT services to cut costs through labor arbitrage and increased IT efficiencies. More importantly, outsourcing is becoming a strategic tool for enterprises to evolve into the connected economy.

Table Of Contents
  • Overview


  • Setting a Strategic Sourcing Plan
    • Business Drivers and Desired Outcomes
    • Sourcing Maxims
    • Organizational Risk Tolerance
  • Designing the Retained Organization
    • Sourcing Roles and Responsibilities
    • Assess Your Organization's Current Skills and Human Capital
    • Assess Your Organization's Knowledge Capital
  • Managing Transitions
    • 3.1 Failing to Plan Is Like Planning to Fail
    • Organizational Politics and Communications
  • Maximizing Returns
    • Sourcing Governance and Management
    • Performance Management
    • Strategic Vendor Relationship Management
    • Measuring Value
  • Wrap-up

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.