Gartner Research

Market Insight: Business Leaders Need to Understand Their Digital Workers

Published: 26 February 2016

ID: G00291919

Analyst(s): Nick Ingelbrecht , Matthew Cain , Meike Escherich , Amanda Sabia


People are the key pillar of the digital workplace strategy. Profiling your digital workers forms the first step business leaders can take in ensuring your organization's employees have the right skills, knowledge and competencies to meet current and future requirements of the digital business.

Table Of Contents


  • Segment Profiles
    • Initial
    • Basic
    • Intermediate
    • Advanced
    • Expert
  • Mapping Digital Dexterity to an Organizational Maturity Model

Background and Context

The Impact


  • Appendix
    • Survey Demographics

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.