Gartner Research

Leadership Development Module 4, Chapter 9: Top Five Challenges CIOs Face in Strategic Human Capital Management

Published: 26 February 2016

ID: G00300781

Analyst(s): Colleen Young


Leading and managing people are complex and difficult issues in every enterprise function, but IT organizations have particular challenges. New CIOs and other IT leaders must understand and overcome them as part of their personal development.

Table Of Contents


  • Introduction
  • Leading, Challenging and Supporting — Being Friendly, but Not Friends Anymore
    • Actions
  • Managing People Who Are More Expert Than You Are
    • Actions
  • Creating and Leading Self-Managing, Self-Sustaining Initiatives
    • Actions
  • Coaching, Teaching, Delegating, Instructing and Trusting
    • Actions
  • Purpose, Determination and Consistency
    • Actions
  • Conclusion

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.