Gartner Research

Leadership Development Module 2, Chapter 2: The Workforce Angle of Performance Management

Published: 29 February 2016

ID: G00300747

Analyst(s): Diane Morello


In IT, the rising complexity of problems, the situational intensity of work and the distribution of knowledge will impel CIOs to find new keys to unlock high performance. People are the starting point.

Table Of Contents


  • Why Must CIOs Care About People Performance?
  • The Changing Nature of Work Shapes People's Performance
    • Nonroutine Work Races Past Routine Work
    • Long-Distance Work Soars
    • Business Agility Demands Versatility
    • Collaboration Becomes the Norm
  • The "New Synergy" Fuels People's Performance
    • Individual Performance Management: The New Synergy
    • Team Performance Factors: The New Synergy
    • Research Points to Team Performance Drivers
  • How to Connect Business Drivers to People Performance
    • Skills and Competencies
    • Team Assembly
    • Learning and Assignments
    • Communities
  • Wrap-Up: People Performance Management

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