Gartner Research

Leadership Development Module 5, Chapter 6: Tailoring Change Techniques to the Change Context

Published: 29 February 2016

ID: G00301001

Analyst(s): Colleen Young


Context determines the scope of change and, therefore, the tools and techniques to lead change. This Gartner for Leadership Development chapter helps IT leaders identify the context of their enterprises, and it illustrates how change management techniques can be tailored accordingly.

Table Of Contents


  • Introduction
    • Context Determines Change's Scope and Techniques
    • Surviving a Crisis
    • Preparing for a New Future
    • Getting Better at Business as Usual
  • The Five Elements of Change
  • The Five Elements of Change in Relation to the Change Context
    • The Imperative
    • Leaders
    • Affected Agents
    • Levers
    • Buoys
  • Putting It Together
  • Summary

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