Gartner Research

Evaluate Offshore/Nearshore Countries for Outsourcing, Shared Services and Captives Worldwide, 2016

Published: 29 February 2016

ID: G00298551

Analyst(s): Neil Barton , Jim Longwood , Daniel Barros , Frances Karamouzis


The global market for service delivery continues to be a fundamental component of sourcing strategies. Sourcing executives can use this research to analyze country suitability for outsourcing, shared services or captive delivery centers for business and IT services.

Table Of Contents


  • Comparative Country Ratings
  • Global Highlights
    • Asia/Pacific
    • EMEA
    • Americas
  • Disruptive Trends
  • Regional Pros/Cons
  • Acknowledgment of Country Associations
  • Appendix

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