Gartner Research

Using Supply Chain Metrics in the S&OP Process

Published: 29 February 2016

ID: G00298547

Analyst(s): Matthew Spooner, Debra Hofman


To make the S&OP process more effective, it's crucial to identify the right metrics and use them effectively. S&OP leaders and center of excellence leaders responsible for supply chain metrics can use these best practices to improve S&OP and performance outcomes.

Table Of Contents
  • Key Challenges



  • Focus on the Decisions, Not the Metrics Data
  • Match the Metrics to the Meeting Focus and Time Horizon, and Use the Metrics Holistically
  • Define and Assign Specific Levels of Responsibility
  • Summary

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