Gartner Research

A Maturity Model for Successful Mobility Deployments

Published: 02 March 2016

ID: G00297543

Analyst(s): Michael Disabato

Summary

As mobility becomes integrated with overall endpoint strategies, technical professionals must assess the organization's mobile maturity level and determine the steps required to ensure reliable, secure mobile operations while providing an excellent user experience.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Prework
  • Complete the Level 1 (Ad Hoc) Maturity Assessment
  • Moving to Level 1
  • Complete the Level 2 (Repeatable) Maturity Assessment
  • Moving to Level 2
    • People
    • Technology
    • Governance and Policy
    • Applications
    • Processes
    • Completing Level 2
  • Complete the Level 3 (Defined) Maturity Assessment
  • Moving to Level 3
    • People
    • Technology
    • Governance and Policy
    • Applications
    • Processes
    • Completing Level 3
  • Complete the Level 4 (Optimized) Maturity Assessment
  • Moving to Level 4
    • People
    • Technology
    • Governance and Policy
    • Applications
    • Processes
    • Completing Level 4
  • Complete the Level 5 (Innovating) Maturity Assessment
  • Getting to Level 5
    • People
    • Technology
    • Governance and Policy
    • Applications
    • Processes
    • Completing Level 5
  • Follow-Up

Risks and Pitfalls

Gartner Recommended Reading

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