Gartner Research

Sourcing Transitions Require Both Client and Provider Planning, Execution and Management for Success

Published: 04 March 2016

ID: G00279273

Analyst(s): Helen Huntley

Summary

Sourcing managers often focus on negotiating contracts and leave planning and management of the transition largely to the service provider. While the providers have major transition accountability, the client also needs to effectively plan for and participate in managing any IT sourcing transition.

Table Of Contents
  • Key Challenges

Introduction

  • Fundamentals of Transitions

Analysis

  • Start Planning for the Transition Early
  • Address Multiple Components of an Effective Transition Plan
  • Transition Management Obligations

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