Gartner Research

Solve Increasing Governance Challenges Caused by IM, Social and Mobile Content

Published: 10 March 2016

ID: G00300192

Analyst(s): Alan Dayley , Garth Landers


Communications such as social content, instant and text messages can have serious governance implications, as they have become a key mechanism of decision making, authority, consent and agreement. Messaging data archiving has expanded well beyond just email, presenting new challenges for IT leaders.

Table Of Contents
  • Key Challenges



  • Challenges Exist in Capturing Social and Mobile Communications, Invest in Archiving/Governance Technologies
    • Website Archiving
    • Instant Messages
    • Text Messages
    • Enterprise Mobile Messaging
  • Extend Retention Policies to Encompass More Than Just Email
  • Adjust and Revise Plans and Watch Market Developments

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