Gartner Research

Financial Transparency: Project and Service Portfolios Required

Published: 16 March 2016

ID: G00300091

Analyst(s): Jim McGittigan


Many CIOs are limiting their financial transparency to an operating expense budget driven by finance and a list of capital projects. Effective financial transparency requires integrated portfolios of projects and services to provide transparency to the cost and value IT delivers to the enterprise.

Table Of Contents
  • Key Challenges



  • Build a Project Portfolio Process That Captures Both the Cost and Benefits of All New Capabilities
  • Create a Service Portfolio That Outlines 100% of Opex in Terms the Client Understands to Augment the G/L View of Operating Expense
  • Link the Two Portfolios So That the Rest of the Organization Has Clear Visibility Into Both IT Projects and Services, as Well as Capex and Opex

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