Gartner Research

'Transforming While Performing' Demands Organizational Ambidexterity and Bimodal IT

Published: 16 March 2016

ID: G00299117

Analyst(s): Zarko Sumic


Utility CIOs will be at the forefront of orchestrating the sweeping changes that utilities will need to make as the energy market undergoes major upheavals. However, they will have to do this without compromising the reliable and affordable delivery of commodity services.

Table Of Contents
  • Key Challenges



  • Utility Business Model Changes
  • Build Bimodal IT to Enable Business Ambidexterity
  • Acknowledge the Importance of Cultural Differences When Building Bimodal IT
  • Carefully Embark on the Bimodal Journey

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