Gartner Research

Top Mistakes UX Designers Make

Published: 17 March 2016

ID: G00298517

Analyst(s): Brian Prentice , Ray Valdes, Magnus Revang


Knowing the top mistakes that user experience designers make helps application leaders pre-emptively avoid these same errors in projects where good UX is a key delivery.

Table Of Contents


  • Mistake No. 1: The "Fashionista" Syndrome
  • Mistake No. 2: The "User Can Be the Designer" Assumption
  • Mistake No. 3: Featuritis
  • Mistake No. 4: The "It Has to Look Expensive" Syndrome
  • Mistake No. 5: The "Designer Is Also the User" Approach
  • Mistake No. 6: Expert User Fallacy
  • Mistake No. 7: Great Artists Steal
  • Mistake No. 8: Delusion of Grandeur
  • What Do We Do If a Mistake Has Already Happened?

Gartner Recommended Reading

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.