Gartner Research

Market Guide for Open Unified Digital Banking Platforms

Published: 18 March 2016

ID: G00279017

Analyst(s): Stessa Cohen


Emerging digital banking platform technologies are key to the success of banks' business-critical digital initiatives. Open unified solutions make it possible to deliver new digital products and services, and create a multidimensional customer experience across all digital channels.

Table Of Contents

Market Definition

Market Direction

  • Digital Banking
  • Open Unified Digital Banking Platforms
  • Buyer Needs
  • Customers Demand Radically Improved Digital Experiences
  • The Failure of Legacy Vendors and Existing Channel Applications
  • A Digital Banking Environment Demands New Technologies and New Vendors
  • Market Evolution

Market Analysis

Representative Vendors

  • Vendor Support for Customer-Owned Devices and Bank-Owned Devices or Channels

Market Recommendations

Gartner Recommended Reading

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