Gartner Research

The Gartner Cost Value Matrix: Insights From the First 1,500-Plus Assessments

Published: 21 March 2016

ID: G00273942

Analyst(s): Sanil Solanki


The Gartner cost value matrix was introduced in 2014 as a tool for understanding the correlation between IT spending and business value metrics. Since then, Gartner has undertaken more than 1,500 assessments using the cost value matrix. Here we reveal the insights gleaned from these assessments.

Table Of Contents


  • The Quadrants Explained
    • Cost-Inefficient (Renamed From "Low Cost, Low Value"; Value Score Less Than 1, Cost Score Less Than 1)
    • Revenue-Efficient (Value Score More Than 1, Cost Score Less Than 1)
    • Value for Money (Value Score More Than 1, Cost Score More Than 1)
    • Cost-Efficient (Value Score Less Than 1, Cost Score More Than 1)
  • Overall Figures — The Full List of Averages for 2015 Data
    • Average IT Spending as a Percentage of Revenue for Organizations in the "Value for Money" Quadrant Is 1.9% (vs. the 3.4% Overall Average of Companies Assessed)
  • Percentage of Organizations in Each Quadrant
    • Cost-Inefficient
    • Value for Money
  • Overall Move From Single Metric Measure to Using the Gartner Cost Value Matrix

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