Gartner Research

IT Planning Guidance for Legal Professionals: The Gartner Legal IT 2020 Scenario

Published: 25 March 2016

ID: G00290824

Analyst(s): Alexander Linden , Victoria Barber, Alan Dayley , Jie Zhang , Debra Logan , Jeffrey Wheatman


The four possible futures of the Gartner Legal IT 2020 Scenario highlight the technology-led evolution of legal services. Chief legal officers must partner with CIOs to align legal technology and skill investment with business outcomes.

Table Of Contents


  • Background
  • Scenario Introduction
    • Future 1: Big Discovery (Ambiguity/Silicon)
    • Future 2: Smart Machines Judge (Certainty/Silicon)
    • Future 3: Clerk Work (Certainty/Carbon)
    • Future 4: Just in Case (Ambiguity/Carbon)
  • Conclusions

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