Gartner Research

Top 10 Trends Shaping the Utility Industry in 2016

Published: 28 March 2016

ID: G00299116

Analyst(s): Chet Geschickter , Randy Rhodes, Leif Eriksen, Zarko Sumic

Summary

A confluence of socioeconomic drivers and technology innovation is transforming utilities into digital enterprises. This research evaluates top trends impacting the utility industry, and recommends how IT leaders should successfully navigate the transformation while meeting traditional obligations.

Table Of Contents

Analysis

  • Asset Performance Management Reduces Costs and Operational Risk
    • Key Findings
    • Implications
    • Recommendations
  • Bimodal IT Enables Utilities to Transform While Performing
    • Key Findings
    • Implications
    • Recommendations
  • Digital Business Is Accelerating Industry Transformation
    • Key Findings
    • Implications
    • Recommendations
  • Digital Customer Engagement Breeds New Service Opportunities
    • Key Findings
    • Implications
    • Recommendations
  • Digital Worker Enablement Transforms Utility Field Operations
    • Key Findings
    • Implications
    • Recommendations
  • The Quest for the New Energy Provisioning Model Continues
    • Key Findings
    • Implications
    • Recommendations
  • Energy Technology Consumerization Creates the Path to Digital Utility
    • Key Findings
    • Implications
    • Recommendations
  • Internet of Things Radically Redefines Utility Technology Domains
    • Key Findings
    • Implications
    • Recommendations
  • Digitalization Enables Sharing Energy Economy
    • Key Findings
    • Implications
    • Recommendations
  • Smart Grid Sets the Stage for Future Energy Delivery Infrastructure
    • Key Findings
    • Implications
    • Recommendations

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