Gartner Research

The Strategic Implications of Microsoft's Skype for Business Options

Published: 28 March 2016

ID: G00294762

Analyst(s): Daniel O'Connell , Bern Elliot


Enterprises selecting a Microsoft Skype for Business-based solution must choose between multiple on-premises, hosted, cloud and hybrid options. The telephony capabilities vary widely among these options. This research provides guidance on which approach will best match your enterprise's needs.

Table Of Contents
  • Key Challenges



  • Expect Pressure From Microsoft to Make a Commitment to the Entire Office Suite
  • Consider Deploying SfBS If You Are a Midsize Enterprise With Modest Telephony and Video Requirements
  • Wait Until 2017 Before Deciding Whether SfBO's Telephony Functionality Will Deliver on Its Promise
  • Use the Skype Partner Hosted or the Emerging SfB Hybrid Models If You Have Complex Requirements but Wish to Leverage a Cloud Configuration
    • SfB Partner Hosted
    • SfB Hybrid

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