Gartner Research

Diversity's Role in an Effective Digital Workplace Program

Published: 30 March 2016

ID: G00300165

Analyst(s): Debra Logan, Carol Rozwell

Summary

The urgency of digital business transformation puts new emphasis on creating a resilient workforce populated by people with different perspectives. IT leaders can use this research to ensure they build diversity into their digital workplace programs.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Increased media attention on workforce diversity combined with the opportunity to improve business performance and decision making are prompting IT leaders to take a new look at diversity
  • As digital business transformation requires innovation, IT leaders must encourage thought diversity especially when dealing with complex problems
  • An acute talent shortage demands that IT leaders help develop the perception that their organization is an inclusive workplace that values difference, if they are to attract the widest range of candidates

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