Gartner Research

Exploit Infrastructure Service Trends in Your Sourcing Strategy to Improve Innovation and Optimize Delivery

Published: 30 March 2016

ID: G00300222

Analyst(s): Daniel Barros , William Maurer , David Ackerman


The growth of digital business is triggering IT organizations to implement new styles of infrastructure services. Sourcing executives must devise new strategies to take advantage of the latest trends in the infrastructure service market.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Advances in smart machine technology are driving increased automation in traditionally labor-intensive infrastructure services, enabling sourcing executives to achieve a higher quality of service at a lower cost through outsourcing
  • Digital solutions will require more-engaged users and customers, prompting sourcing executives to consider a strategy to deliver new, workplace-centric, experienced-based, end-user outsourcing services
  • As one of the fastest-growing areas of cloud computing, IaaS will provide a wealth of opportunities for sourcing executives to support business agility, reduce costs and enable bimodal IT transformation

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.