Published: 30 March 2016
Analyst(s): Robert Naegle , Michael Smith, John P. Roberts
Many CIOs focus their reporting on easily measured internal metrics, rather than on IT’s contributions to enterprise success. This needs to change. Demonstrating that IT is working on the right things in the right way, and delivering real business value, is a difficult task, yet critical to CIO credibility.
Reporting varies with the CIO’s role
CIOs report IT performance in five major areas
Match your reporting to your evolving role
Appendix: Case Studies
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