Gartner Research

Ease Postmodern ERP Complexity Through Better Use of Business Process Analysts

Published: 31 March 2016

ID: G00295821

Analyst(s): Pat Phelan

Summary

In the postmodern ERP era, comprehensive business process knowledge is critical to maintain a cohesive process flow across enabling solutions. ERP leaders should ensure the business process analyst role is properly staffed to address the complexity introduced by postmodern ERP strategies.

Table Of Contents
  • Key Challenges

Analysis

  • Broaden the BPA's Role Beyond Process Improvement to Also Consider How the Process Is Enabled and Integrated via Technology
  • Make the BPA Role an Ongoing Enterprise Responsibility
  • Introduce New Process Analysis Approaches and Tools to Accommodate the Complexity of Postmodern ERP Scenarios

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