Gartner Research

Implications of Digital Business for Chief Supply Chain Officers and Supply Chain Leadership

Published: 06 April 2016

ID: G00303424

Analyst(s): Dana Stiffler , Stan Aronow


CSCOs have a choice in the digital economy: be leaders or take orders. To play a leading role in shaping the digital strategy in their organization, CSCOs must focus on building blocks such as digital talent, strong partnering and cybersecurity.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Absence of core supply chain building blocks weakens the CSCO's ability to meet and exceed stakeholders' expectations
  • Lack of supply chain involvement in the CSCO's digital business agenda results in suboptimal marketing- or manufacturing-only digital strategies
  • Technology-related risk looms as the major digital business challenge for CSCOs, forcing a confrontation of cyber risk and a rethink of technology's role in supply chain

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