Gartner Research

Employ These Four Best Practices to Reduce Network Maintenance Costs

Published: 07 April 2016

ID: G00292366

Analyst(s): Mark Fabbi , Ted Corbett


Over its useful life, maintenance/support charges for network infrastructure can exceed the price paid for the product itself. To reduce network maintenance costs by 25% annually, I&O sourcing leaders should implement the best practices outlined in this research.

Table Of Contents
  • Key Challenges



  • Negotiate Network Infrastructure Support Contracts
  • Invite Authorized Third Parties to Bid on Maintenance and Support
  • Align Annual Support Contract Levels With Specific Business Requirements
  • Employ Other Emerging Approaches

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