Gartner Research

Digital Business Will Accelerate Innovation in the Logistics Service Provider Industry

Published: 12 April 2016

ID: G00297299

Analyst(s): Greg Aimi


Digital business presents challenges and opportunities for 3PL users and providers. Users must find providers that can support their initiatives and providers must invest fast enough to keep up with customers and to leverage it in making their own businesses operate more effectively.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • 3PL customers require their logistics providers to participate in and enable their digital business models because their performance and success depend on it
    • Recommendations for supply chain and logistics professionals
  • 3PL customers have the power to significantly boost logistics productivity, cost-efficiency, transparency and predictability by leveraging digital business advancements
    • Recommendations for logistics provider executives

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.