Gartner Research

Digital Business Will Accelerate Innovation in the Logistics Service Provider Industry

Published: 12 April 2016

ID: G00297299

Analyst(s): Greg Aimi

Summary

Digital business presents challenges and opportunities for 3PL users and providers. Users must find providers that can support their initiatives and providers must invest fast enough to keep up with customers and to leverage it in making their own businesses operate more effectively.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • 3PL customers require their logistics providers to participate in and enable their digital business models because their performance and success depend on it
    • Recommendations for supply chain and logistics professionals
  • 3PL customers have the power to significantly boost logistics productivity, cost-efficiency, transparency and predictability by leveraging digital business advancements
    • Recommendations for logistics provider executives

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