Gartner Research

Forecast Analysis: Consumer Communications Services, Worldwide, 1Q16 Update

Published: 13 April 2016

ID: G00300415

Analyst(s): Amanda Sabia , Derek O'Donnell, Stephanie Baghdassarian , Fernando Elizalde , Neha Gupta


Consumer spending on communications services will grow at a compound annual growth rate of 2.0% through 2020, reaching $1.17 trillion. Changing assumptions with respect to consumer video usage behaviors helped increase spending growth by 0.3% for the 2014 to 2019 period as compared to 4Q15.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 1Q16 Forecast Update and Analysis
  • 1Q16 Forecast

Market Impact

  • Global Market
  • Regional Markets
    • Mature Markets
    • Developing Emerging Markets
    • Emerging Markets


  • CSP Pricing Strategies
  • Consumer Purchase Preferences and Usage Behavior
    • Mobile Services
    • Fixed Network Services — Broadband
    • Macroeconomic

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