Gartner Research

Manage Risks for Your Midsize Business While Building an Effective Outsourcing Relationship

Published: 15 April 2016

ID: G00298790

Analyst(s): David Groombridge

Summary

The process of developing a strong outsourcing relationship is particularly challenging for midsize businesses because they have less leverage and depth at every stage of the deal. Sourcing managers in midsize organizations must plan strategically for the specific actions that will lead to success.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Establish a Sourcing Strategy Based on Business Needs
  • Select Service Providers on the Basis of Their Strategic and Cultural Fit
  • Construct a Representative Deal Team to Handle the Negotiations
  • Develop the Retained Organization Throughout the Deal

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