Gartner Research

Understanding the Transformational Impact of Digital Business on the I&O Organization

Published: 20 April 2016

ID: G00299844

Analyst(s): Milind Govekar , Ed Holub


I&O leaders will need to find and support new organizational capabilities, skills, roles and competencies to deliver results in the new world of digital business. Success hinges on identifying what cultural changes are essential.

Table Of Contents
  • Key Challenges



  • Acknowledge That Changing I&O Culture Will Be a Critical Success Factor for Digital Business
  • Invest in New Skills and Roles, With a Wider Ecosystem
  • Build New I&O Organizational Capabilities, Particularly for Mode 2

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