Gartner Research

Assess 10 Workforce Dimensions Before Embarking on Digital Workplace Programs

Published: 22 April 2016

ID: G00296239

Analyst(s): Karen M. Shegda, Carol Rozwell


IT leaders about to initiate digital workplace programs should explore assumptions about how their workforce, interactions with workers and work environment will change. This research will help them do that.

Table Of Contents


  • How to Use This Research
  • Cluster 1. Work and Work Processes
    • 1. Relationship Between Workers and the Enterprise
    • 2. Demographics
    • 3. Time and Place of Work
    • 4. Shifts Toward or Away From Nonroutine Work
    • 5. Process Reinvention
  • Cluster 2: Culture and Employee Engagement
    • 6. Visibility and Transparency
    • 7. Mastery, Mentoring and Coaching
    • 8. Trust
    • 9. Higher Purpose
    • 10. Social, Political and Economic Change

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