Gartner Research

Financial and Performance Management in the Service-Optimizing IT Delivery Model

Published: 26 April 2016

ID: G00307930

Analyst(s): Colleen Young , Kurt Potter


This research focuses on the typical financial and performance management practices that are required in the service-optimizing IT delivery model.

Table Of Contents


  • Understanding the Organizational Approach
  • Delivery Models
  • The Service-Optimizing IT Delivery Model
    • Characteristics of the Service-Optimizing IT Delivery Model
  • Interaction Between the Attributes and Elements of the Service-Optimizing IT Delivery Model

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