Gartner Research

The Gartner Scenario for IT Services Providers: IT Services in a Digital Future

Published: 26 April 2016

ID: G00294191

Analyst(s): Ed Anderson , Allie Young, Gianluca Tramacere


We present the top mission-critical priorities service providers must address as digital business redefines the future of IT and, therefore, the IT services opportunity. There is risk in not responding: Gartner predicts, by 2020, five of the top 20 IT services market share leaders will be displaced.

Table Of Contents


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