Gartner Research

A Maturity Model for Managing Corporate Social Responsibility in the End-to-End Supply Chain

Published: 27 April 2016

ID: G00293162

Analyst(s): Pam Fitzpatrick , Jane Barrett


As businesses strive to operate more transparently, responsibly and sustainably, CSCOs and strategists must help supply chain redefine good performance. This CSR maturity model defines a governance infrastructure to enable the right balance of sustainability and profitability goals.

Table Of Contents
  • Key Challenges



  • A Maturity Model for Managing CSR in the Extended Value Network
    • Supply Chain Can Educate the Business and Influence the Maturity Journey
  • Stages of Supply Chain's Maturity Journey for CSR Management
    • Stage 1: React
    • Stage 2: Anticipate
    • Stage 3: Integrate
    • Stage 4: Collaborate
    • Stage 5: Orchestrate

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