Gartner Research

Fusing IT With the Business: The Value-Optimizing IT Delivery Model

Published: 27 April 2016

ID: G00307959

Analyst(s): Colleen Young


For many IT leaders, the highly mature and sophisticated value-optimizing IT delivery model is the endgame, a state of relationship trust and credibility that allows IT to be strategically leveraged. This research describes the model and how to achieve it.

Table Of Contents
  • Overview


  • The Value-Optimizing IT Delivery Model
  • The Value-Optimizing Model's Organizing Constructs
  • Transitioning From the Service-Optimizing to the Value-Optimizing IT Delivery Model
    • Conditions Conducive to the Value-Optimizing IT Delivery Model
    • The Role of Enterprise Architecture and Governance
    • Differentiating IT Capabilities
  • Summary

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