Gartner Research

The Importance of Operational Technology in Business Unit IT Strategies

Published: 27 April 2016

ID: G00303242

Analyst(s): Kristian Steenstrup


Business units with a heavy investment in OT need to manage their technology portfolio in a more inclusive way. CIOs with an exclusive, narrow focus on IT must accommodate increasingly overlapping OT system investments, and the groups that manage them.

Table Of Contents


  • Overlap of IT and OT Systems
  • Business Units' Strengths and Needs
  • Benefits From IT/OT Alignment
  • How to Approach IT OT Alignment
    • Words Are Important — Have a Shared Understanding of Terms
    • Change Takes Time — Make Sure Everyone Knows Why This Is Being Done
    • People Matter
    • CIOs Need to Understand Their Own Value
    • The Line Between IT and OT Is Blurring

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