Gartner Research

Identifying CEO Expectations and Executing Against Them: Toolkit

Published: 29 April 2016

ID: G00307974

Analyst(s): Colleen Young


This toolkit accompanies the 2009 August Executive Programs report "Identifying CEO Expectations and Executing Against Them," which identified a substantial mainstream disconnect between CEO priorities and CIO understanding of them, a disconnect that impedes IT contribution, credibility and role.

Table Of Contents


  • Overview
    • Business Value
    • When to Use
  • Introduction
  • Assess the alignment between CEO and CIO priorities
    • Determine if there is a gap between CEO and CIO priorities, and take steps toward closing it
    • Set the context for IT participation in future priorities
    • Help the CEO understand where IT can contribute
  • Determine your current CEO-CIO relationship type
  • Understanding your CEO—the Trusted-Ally Role
    • Identify your CEO's motivations, constraints and accountabilities
    • Determine how to help the CEO be more successful

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