Gartner Research

EA Business Value Metrics You Must Have Today

Published: 03 May 2016

ID: G00303296

Analyst(s): Betsy Burton , Saul Brand


A top challenge for EA practitioners is demonstrating the business value of enterprise architecture. In this research, we examine how to determine the business impacts driving EA efforts, and how to use them to demonstrate the business value of EA.

Table Of Contents


  • Measuring EA Value Differs From Measuring EA Operational Value


  • Determine the Business Value of EA
    • Operational- and Transactional-Level Metrics
  • Understand the Impact of EA on Business Value
    • The Gartner Business Value Model
    • Run the Business
    • Grow the Business
    • Transform the Business
  • Bottom Line

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.