Gartner Research

Get Ahead of the Competition: How to Use Store Inventory to Speed Up Retail Fulfillment

Published: 05 May 2016

ID: G00300990

Analyst(s): Thomas O'Connor

Summary

Rapid online sales growth coupled with stagnant store revenue is driving dynamic change in retail fulfillment. This research helps retail supply chain and operations leaders identify how store inventory along with advanced in-store logistics can enable new fulfillment options and faster delivery.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • The shift toward online commerce is driving many supply chain and operations leaders in retail to rethink the role of the store to improve all types of fulfillment performance
  • Retail supply chain leaders must employ efficient in-store logistics systems and practices to ensure fulfillment from store is scalable as online sales volume grows
  • Order fulfillment from stores will require supply chain leaders to get buy-in across the organization for new technology and other changes

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