Gartner Research

Critical Decision Points for Cloud-Based ERP Selection

Published: 10 May 2016

ID: G00289421

Analyst(s): Christian Hestermann


Vendors have adopted different strategies for delivering ERP applications in the cloud. CIOs and ERP leaders should use this decision framework to identify which "flavor" of cloud-based ERP best meets the needs of their enterprise in a postmodern ERP environment.

Table Of Contents
  • Key Challenges



  • Involve All Affected Stakeholders to Make the Necessary Decisions About the Cloud Deployment Modes of Business Applications
  • Build and Maintain a Set of Guiding Principles to Assist the Decision-Making Process
  • For Each individual Dimension of Cloud ERP or Business Applications, Use a Clearly Defined Set of Objectives to Determine the Best Characteristic
    • Decision Point: Scalable/Elastic
    • Decision Point: Shared Technology
    • Decision Point: Service-Based
    • Decision Point: License Model
    • Decision Point: Application Management Services
    • Decision Point: Location of Data
    • Decision Point: Deployment
    • Decision Point: Software Patching/Smaller Software Changes
    • Decision Point: Automatic Upgrades

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